Privacy Policy

Effective Date: 09/12/2024

Welcome to Qoxia Limited! Protecting your privacy is our priority. We are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our services.

Information We Collect
- Personal Information: Includes identifiers such as your name, email address, postal address, phone number, Social Security number, and payment details.
- Usage Data: Information about your interactions with our website, including IP addresses, browser type, access times, and pages viewed.
- Cookies and Tracking Technologies: We utilize cookies, web beacons, and similar technologies to enhance user experience and gather analytical data. You can control cookie preferences in your browser settings.
How We Use Your Information
- Service Delivery: To process transactions, manage accounts, and provide customer support.
- Communication: To send administrative information, updates, and promotional materials, subject to your communication preferences.
- Personalization: To tailor content and services to your interests and preferences.
- Analytics and Improvement: To analyze usage patterns and improve our services.
- Legal Compliance: To fulfill legal obligations and respond to lawful requests.
Sharing Your Information
We do not sell your information. However, we may share it:
- Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing and data analysis.
- Legal Requirements: We may disclose your information to comply with legal obligations or protect our rights.
- Personalization: To tailor content and services to your interests and preferences.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred, with notice provided as required by law.
Data Security
We implement robust security measures, including encryption, access controls, and regular audits, to protect your personal information. However, no system is entirely foolproof, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and enforce our agreements.
Your Rights and Choices
- Access and Correction: You have the right to access and correct your personal information.
- Deletion: You may request the deletion of your data, subject to certain exceptions.
- Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails.
- Cookies: You can manage cookie preferences through your browser settings.
International Data Transfers
If you are accessing our services from outside the United Kingdom, please be aware that your information may be transferred to, stored, and processed in the United Kingdom or other jurisdictions. We ensure such transfers comply with applicable data protection laws.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Updates to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on our website and updating the effective date.
Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
- Email: company@qoxia.co.uk
- Phone: +44 7503563290